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Support

Borderlog

Get in touch

We're here to help. Reach out any time:

support+borderlog@sideeyelabs.io

Common issues

A stamp was read incorrectly

Compare the scanned page with the recognized text on the review screen, then correct the country, direction, or date before adding it to your timeline.

A border crossing is missing

Use Add event for a manual crossing. Use Missing Exit Stamp when a country recorded departure electronically or did not stamp your passport.

Purchase restore

Use Restore Purchases on the Pro screen after installing on a device signed in with the same Apple ID.

Report a bug

Found something broken? Email support+borderlog@sideeyelabs.io with your device model and iOS version. The more detail, the faster we can fix it.

Share an idea

Got a feature request or a way we could make Borderlog better? Email support+borderlog@sideeyelabs.io. We read every one.