FAQ
Plate: Menu Scanner
Are the nutrition ranges verified?↓
No. Plate uses menu-text keywords to approximate calorie and macro ranges. Portions and recipes vary. Plate is not medical advice and cannot guarantee allergen safety; confirm ingredients and cross-contact directly with staff.
Where are my menus and preferences saved?↓
In the updated app, menus, order notes, your name, and preferences are saved on your device and may be included in device backups. There is no account-based sync. Menu photos and recognized text are not uploaded to SideEye Labs.
How do I delete my data?↓
In the updated app, use Delete local data in Profile to remove saved menus, notes, and preferences from this device. This does not cancel your subscription or remove Apple or RevenueCat purchase records. Manage subscriptions in Apple Settings.
What is free, and what does Pro add?↓
The free Decision Pair compares two menu options. Restriction and meal-target conflicts are always free to inspect. Plate Pro adds additional non-conflicting ranked options; no upgrade is offered when a menu has no additional non-conflicting options. Available plans, local prices, and any eligible trial appear before purchase.
Are sample restaurants nearby?↓
No. Sample restaurants demonstrate the app and are not live location results. Scan or import the menu in front of you for your own comparison.
Still have questions?
We're happy to help. Reach out and we'll get back to you quickly.
support+plate@sideeyelabs.io