Support
Plate: Menu Scanner
Common issues
The menu text was read incorrectly
Review the recognized text after importing a photo. Correct dish names, descriptions, and line breaks before tapping Analyze. For best results, use a bright, straight photo and one dish per line.
Camera access is denied
Enable camera access for Plate in iOS Settings, or use Import a menu photo or Paste menu text from the Scan screen.
Plans are unavailable or Pro is missing
Check your connection and try again. Use Restore purchases in Profile with the Apple Account used to subscribe. Contact support if your active subscription is still missing.
Report a bug
Found something broken? Email support+plate@sideeyelabs.io with your device model and iOS version. The more detail, the faster we can fix it.
Share an idea
Got a feature request or a way we could make Plate: Menu Scanner better? Email support+plate@sideeyelabs.io. We read every one.